Vintage Effects Limited
Policy

Terms of service

The basic terms that apply when you order from or work with Vintage Effects Limited.

Last updated October 2025

Orders

Placing an order through this website creates a request for fulfilment. Our team confirms availability, lead time, payment method, and any customization before work begins or items are dispatched.

Pricing

Prices on the website are indicative for standard configurations. Final pricing for bespoke and customized projects is confirmed in your quote. All prices are in Kenyan Shillings (KSh).

Payment

Payment is confirmed manually by our team until live payment integration is available. We accept M-Pesa, Pesapal, Flutterwave, and Pay on Delivery for select orders.

Warranty

All our work is built to last. We provide a workmanship warranty on new pieces, agreed in writing for each project.

Liability

Our liability is limited to the value of the goods or services provided. Natural variation in wood — including grain, knots, and colour — is a feature of the material and not a defect.